Computer and Phone Scans

Keeping you safe online when you are offline

We disrupt technology abuse to give confidence to our clients that their networks are secure and not compromised.

Our computer and phone scan service was designed due to the emergence of Technology Abuse, an abuse we see daily particularly in Domestic and Family Violence situations, our service is focused upon disrupting the abuse, reducing further risk and optimising safety. We are able to provide your client with enhanced safety and peace of mind through an individualised service to assess technology abuse and the implementation of immediate interventions tailored to their circumstances.

How it works.

Upon requesting or being referred to our service, we will make time to meet with you or your client to conduct an assessment and inspect devices. Meetings may take up to 90 minutes and can be held at our National Support Office located in Melbourne or at a location that suits your client.

Whilst meeting with you or your client we will take steps to remove any spyware, check social media settings, conduct an electronic sweep for tracking, listening, transmitting and recording devices and reset passwords and security questions on the spot. We talk this through with the client to ensure they understand what steps need to be taken to keep them safe in their use of technology.

During the assessment, the following may occur or be required:

• A comprehensive, personalised assessment and inspection of the client’s personal and home smart devices and laptop/s. Where there are accompanying children with smart devices we strongly recommend that this is part of the assessment
• Personalised advice and practical demonstrations provided for clients as to how they and their children can use technology safely without fear of further abuse
• Where possible, immediate interventions to disrupt tracking by perpetrators, their access to the client’s personal information and accounts
• Where forensic IT assistance is required, we can organise this through a third party for an additional fee

What sets our Computer and Phone scan apart?

We bring years of experience, technology and research to offer a comprehensive, personalised assessment and inspection of the client’s personal and home smart devices and laptop/s. Where there are accompanying children with smart devices we strongly recommend that this is part of the assessment and we provide practical advice through experience.

We also offer our Computer and Phone scan service remotely over the phone, please visit our Tek Safe Remote Technology Assessments page for further information.

We assess all device types and brands

We assess all device types and brands

Remove spyware and malicious apps and programs

Remove spyware and malicious apps and programs

Perfect for families to keep children safe online

Perfect for families to keep children safe online

We will help you update your passwords

We will help you update your passwords

We review your location and cloud based settings

We review your location and cloud based settings

Educate the importance of using Social Media profile settings

Educate the importance of using Social Media profile settings

Step 1

Clients directly or an organisation on behalf of a client make a request via phone or on our website for a Computer and Phone Scan.

Step 2

We arrange a time to meet with the client and intervene immediately, where safe to do so, to disrupt technology-facilitated abuse.

Step 3

Assess Device Settings by reviewing tracking features (Find my Friends/Phone), GPS history and smart device access.

Step 4

Review Social Media and other Online Account settings such as privacy and access settings, cloud and shared accounts (rewards programs).

Step 5

Review Online Password Safety and make recommendations along with changing all phone passcodes, default Wi-Fi passwords, computer and network passwords.

Step 6

Receive a developed risk assessment report and action plan.

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