We disrupt technology abuse to give confidence to our clients that their networks are secure and not compromised.
Our computer and phone scan service was designed due to the emergence of Technology Abuse, an abuse we see daily particularly in Domestic and Family Violence situations, our service is focused upon disrupting the abuse, reducing further risk and optimising safety. We are able to provide your client with enhanced safety and peace of mind through an individualised service to assess technology abuse and the implementation of immediate interventions tailored to their circumstances.
Upon requesting or being referred to our service, we will make time to meet with you or your client to conduct an assessment and inspect devices. Meetings may take up to 90 minutes and can be held at our National Support Office located in Melbourne or at a location that suits your client.
Whilst meeting with you or your client we will take steps to remove any spyware, check social media settings, conduct an electronic sweep for tracking, listening, transmitting and recording devices and reset passwords and security questions on the spot. We talk this through with the client to ensure they understand what steps need to be taken to keep them safe in their use of technology.
During the assessment, the following may occur or be required:
• A comprehensive, personalised assessment and inspection of the client’s personal and home smart devices and laptop/s. Where there are accompanying children with smart devices we strongly recommend that this is part of the assessment
• Personalised advice and practical demonstrations provided for clients as to how they and their children can use technology safely without fear of further abuse
• Where possible, immediate interventions to disrupt tracking by perpetrators, their access to the client’s personal information and accounts
• Where forensic IT assistance is required, we can organise this through a third party for an additional fee
We bring years of experience, technology and research to offer a comprehensive, personalised assessment and inspection of the client’s personal and home smart devices and laptop/s. Where there are accompanying children with smart devices we strongly recommend that this is part of the assessment and we provide practical advice through experience.
We also offer our Computer and Phone scan service remotely over the phone, please visit our Tek Safe Remote Technology Assessments page for further information.
We assess all device types and brands
Remove spyware and malicious apps and programs
Perfect for families to keep children safe online
We will help you update your passwords
We review your location and cloud based settings
Educate the importance of using Social Media profile settings
Just wanted to say thank you for the help and support you and your company have done for me and my family, since you have been out to my place to help with advice on security and getting security cameras installed we are already feeling much safer, the cameras have helped with my anxiety knowing it's recording 24 hrs a day, I feel I can finally sleep at night and not look out the window constantly worried for our safety.
I cannot speak highly enough of the two representatives from the Safer in the Home program, very supportive, even after case was closed they still send me messages to check my safety.
We strongly support the Safer in the Home program and believe it is a valuable service which greatly contributes to the ongoing safety of individuals who have experienced domestic and family violence... The feedback received from individuals who have been referred to the program is overwhelmingly positive.
Thank you so much for your contribution and support to our clients. Your service has been very professional and assistance has been excellent. We look forward to continuing to work with you and your team , and increasing access to safety for our women and children. Thank you specially to Safer in the Home for allowing us to utilise this valuable program, it really is making a difference in our community.
Having the security system has changed our lives dramatically, not only do we feel safe, we no longer have to peek out windows to see if we are being watched or stalked, and are able to record and playback any previous movement. The installation crew were exceptional, ensuring every angle of the property were covered that the system was easy to use and navigate, and that recorded info could be downloaded easily and efficiently if needed as proof. The install was very tidy and clean with no damage or mess to my property. THANK YOU SO MUCH!!!!!
The Safer in the Home program has assisted seven of my clients and their families to feel safer in their homes so that they can move forward with their lives in a positive way... I fully endorse the program which provides a thorough safety assessment of the home environment conducted by qualified and skilled assessors before upgrades are carried out. The program model has proven to be a valued resource in minimising the impact of domestic and family violence for the clients I assist in our community.
I was blown away by the amazing support I received from the Safer in the Home program. I feel safe staying in my home with my children now that the locks have been changed and broken window has been replaced.