We provide a 24/7 secure, clean and safe transfer from the airport, schools and accommodation for international students to their required destination. All our drivers are licenced, insured and ensure social distancing measures, border control and biosecurity requirements are adhered to.
Our drivers through the transfer process are required to send prompts to our monitoring centre as various parts of the journey are completed, we know when your designated driver has arrived at the airport, made contact with the student, left the airport and arrived at the accommodation provider.
Upon submitting a student transfer request we will contact you acknowledging receipt of your request. We will re-confirm all critical information that you have submitted in the request such as:
– Date, time and flight details of incoming or outbound flights
– Any physical condition that may require a specific vehicle
– Number of bags and luggage
– Accommodation or homestay details
We will also communicate the arrival and/or departure processes via email to the student with details on what to expect and most of all to reassure the student that regardless if their flight is delayed we will be there waiting for them.
We have been entrusted by hundreds of parents and students to ensure they are transported safely to and from the airport. Our drivers at all times follow relevant state and federal COVID-19 guidelines to ensure the safe health of the student.
At International Student Care our transfer service commitment is one person per vehicle unless otherwise requested of the client and we are connected to the driver at all times to ensure the safe passage of the student.
One student per vehicle
Our service is available 24/7
Wheelchair available vans
Drivers are connected at all times to our monitoring centre
No additional fee charged for waiting time
The Safer in the Home program has assisted seven of my clients and their families to feel safer in their homes so that they can move forward with their lives in a positive way... I fully endorse the program which provides a thorough safety assessment of the home environment conducted by qualified and skilled assessors before upgrades are carried out. The program model has proven to be a valued resource in minimising the impact of domestic and family violence for the clients I assist in our community.
We strongly support the Safer in the Home program and believe it is a valuable service which greatly contributes to the ongoing safety of individuals who have experienced domestic and family violence... The feedback received from individuals who have been referred to the program is overwhelmingly positive.
Having the security system has changed our lives dramatically, not only do we feel safe, we no longer have to peek out windows to see if we are being watched or stalked, and are able to record and playback any previous movement. The installation crew were exceptional, ensuring every angle of the property were covered that the system was easy to use and navigate, and that recorded info could be downloaded easily and efficiently if needed as proof. The install was very tidy and clean with no damage or mess to my property. THANK YOU SO MUCH!!!!!
Just wanted to say thank you for the help and support you and your company have done for me and my family, since you have been out to my place to help with advice on security and getting security cameras installed we are already feeling much safer, the cameras have helped with my anxiety knowing it's recording 24 hrs a day, I feel I can finally sleep at night and not look out the window constantly worried for our safety.
I was blown away by the amazing support I received from the Safer in the Home program. I feel safe staying in my home with my children now that the locks have been changed and broken window has been replaced.
I cannot speak highly enough of the two representatives from the Safer in the Home program, very supportive, even after case was closed they still send me messages to check my safety.
Thank you so much for your contribution and support to our clients. Your service has been very professional and assistance has been excellent. We look forward to continuing to work with you and your team , and increasing access to safety for our women and children. Thank you specially to Safer in the Home for allowing us to utilise this valuable program, it really is making a difference in our community.